Water Damage Restoration
24/7 Water Damage Restoration in Myrtle Beach, Horry & Georgetown Counties
Water damage can happen at any time whether from storms, burst pipes, or unexpected leaks. When it does, fast action is critical to prevent further damage and costly repairs.
Acting quickly is critical waiting can lead to mold growth, structural damage, and significantly higher repair costs.
Restoration 1 of Horry County provides rapid, professional water damage restoration for homeowners, businesses, and property managers throughout the Grand Strand. We quickly assess the situation, identify all affected areas, and begin the drying and restoration process immediately.
- Certified & Highly Trained Technicians
- Fast Damage Assessment & Moisture Detection
- Trusted Local Team with National Support
24/7 Emergency Service
We’re available around the clock to respond to water damage emergencies. Our team arrives quickly and gets to work right away to protect your property.
We Work With Your Insurance
We help you navigate the insurance process and provide the documentation needed to move your claim forward.
Complete Restoration Solutions
From water extraction and drying to addressing mold or contamination, we handle the entire process to restore your property safely and efficiently.
- Available 24 hours a day, 7 days a week
- Fast Service, Transparent Pricing
- 100% Success Guaranteed
- Our Certified Technicians Work With ALL Insurance
Our Water Damage Restoration Process
Water damage in Myrtle Beach and throughout Horry County moves fast — and so does mold. In our coastal climate, where humidity regularly exceeds 80%, a water loss that isn't addressed within 24–48 hours can become a mold problem within days. That's why Restoration 1 of Horry County responds immediately, day or night, and begins the mitigation process on the first visit.
As an IICRC Certified Firm with IICRC certified technicians, we follow the IICRC S500 Standard for Professional Water Damage Restoration on every job — the same standard your insurance carrier expects.
Our Process:
- Assessment & Moisture Mapping: We inspect the full extent of damage using professional moisture meters and thermal imaging — not just what's visible. Water travels, and we find it wherever it went.
- Water Extraction: Commercial truck-mounted and portable extraction equipment removes standing water immediately.
- Structural Drying: Industrial dehumidifiers and high-velocity air movers are strategically placed to dry walls, floors, and cavities to IICRC standards.
- Mold Prevention: Antimicrobial treatments are applied to affected surfaces to prevent mold growth during the drying process.
- Daily Monitoring: We return daily, take psychrometric readings, and adjust equipment until structures reach confirmed dry standards.
- Documentation: Every visit is documented — moisture readings, drying logs, photos, and a full scope of work — so your insurance carrier has everything needed to process your claim quickly.
- Restoration & Repairs: Once dry, our reconstruction team handles everything from flooring and drywall to full rebuilds. One call, one company, start to finish.
Water Damage in Myrtle Beach: What You're Really Up Against
Living on the Grand Strand comes with a lot of advantages — and a few unique challenges when it comes to water damage. The combination of coastal humidity, aging plumbing in older beach properties, heavy seasonal storms, and a high concentration of condos and multi-family buildings makes water damage one of the most common property emergencies in Horry County.
Here's what we see most often — and what's really at stake:
• Storm and hurricane flooding: Horry County sits in one of the most active hurricane corridors on the East Coast. When storms push water into homes and businesses, it rarely stays in one room. Water migrates through flooring, walls, and into adjacent units in multi-family buildings.
• Plumbing failures: Supply line failures, burst pipes, and appliance leaks are the leading cause of water losses in the Grand Strand. A single failed washing machine supply line can release 500 gallons before it's discovered.
• Roof leaks and wind-driven rain: Coastal storms regularly drive rain horizontally into buildings, saturating walls, ceilings, and insulation in ways that aren't immediately visible.
• High humidity and mold risk: With average humidity levels well above the national average, Myrtle Beach area properties can develop mold growth within 24–48 hours of a water loss if not properly dried. Surface drying is not enough — structural materials must reach confirmed dry standard or mold will follow.
• Crawlspace and slab issues: Many Horry County homes are built on slabs or have crawlspaces that collect and hold moisture after a loss, creating hidden damage that goes undetected without professional moisture mapping.
The bottom line: water damage in this market is rarely as simple as it looks. Getting it right the first time — with proper documentation, confirmed drying, and insurance coordination — is what prevents a manageable claim from becoming a major rebuild.
Does Homeowners Insurance Cover Water Damage in the Myrtle Beach Area?
One of the first questions homeowners ask after a water loss is whether their insurance will cover it. The answer depends on the cause — and understanding the difference can save you thousands.
What's typically covered:
• Sudden and accidental water damage — a burst pipe, failed washing machine supply line, or refrigerator ice maker leak that happens unexpectedly is generally covered under a standard homeowners policy.
• Storm or wind-driven roof damage — water damage resulting from a roof leak caused by a storm or wind event is typically covered.
• Accidental overflow — a toilet, sink, or bathtub that overflows because it was left running or unattended is typically covered as an accidental loss. We've handled numerous claims in Horry County where a child left the water running in a tub or sink — those losses were covered. The rule of thumb is simple: if the water loss was sudden, accidental, and not the result of neglect or deferred maintenance, it's likely covered. Even that viral video of a dog coming through the doggy door carrying a running garden hose — sudden, accidental, covered.
What's typically NOT covered:
• Flood damage from rising water — storm surge, overflowing rivers, or surface flooding is generally not covered under a standard homeowners policy. However, you may have a separate flood insurance policy — many Horry County homeowners do. Flood policies are typically underwritten by FEMA through the National Flood Insurance Program (NFIP), though some private carriers also offer flood coverage. If you're unsure whether you have flood coverage, check your declarations page or call your agent immediately after a loss.
• Gradual leaks and maintenance issues — a slow leak under a sink or around a toilet that went unaddressed for weeks or months is typically denied as a maintenance issue, not a sudden loss.
•Sewer or drain backup — not covered under most standard policies unless you have a specific endorsement added.
How Restoration 1 of Horry County Helps With Your Claim:
Filing a water damage insurance claim can be stressful — especially when you're already dealing with the damage. Restoration 1 of Horry County will help you every step of the way. We prepare you with all the information you need before you even call your carrier, so you're not walking into that conversation unprepared.
Here's something important to know before you call your insurance company:
• You are responsible for mitigating the damage immediately. Your policy requires you to take reasonable steps to prevent further damage from the moment a loss occurs. When you call your carrier, tell them you have already contacted Restoration 1 of Horry County, that we are an IICRC Certified Firm, and that we will provide all documentation required for a fast and accurate claim. This protects you and your claim from the start.
• Do NOT let your insurance company force you onto their 'preferred vendor' list. You have the right to choose your own restoration contractor. A preferred vendor is selected and paid by the insurance carrier — which means their loyalty is to the carrier, not to you. Restoration 1 of Horry County works for you. Our goal is to make sure your property is fully and properly restored, not to minimize the scope of work on behalf of an insurance company.
We provide complete documentation on every job — photos, moisture readings, psychrometric logs, drying records, and a detailed scope of work — everything your adjuster needs to process your claim quickly and accurately. Call us first. We'll assess the damage at no cost and make sure you're set up for the best possible outcome before you pick up the phone to file.
A Restoration Company That Gets Things Back To Normal
Why Choose Restoration 1 of Horry County
When water, fire, or mold damage happens in your home, every hour matters. You need someone who answers the phone, shows up fast, and handles everything — so you can focus on your family, not the paperwork.
We are locally owned and have been serving Horry County since 2016. We are not a storm chaser or a national call center. When you call us, you reach us.
What sets us apart:
- IICRC certified firm with IICRC certified technicians — trained to the highest industry standards
- One of the highest rated full service restoration companies in Horry County
- Locally owned and operated, nationally backed by the Restoration 1 brand
- Emergency calls — we are on site as fast as possible, 24/7 including holidays
- Free water damage assessments and mold inspections scheduled at your convenience — no cost, no obligation
- We coordinate directly with your insurance carrier — but we work for you, not the insurance company
- Full documentation provided — photos, moisture readings, and reports that support your claim and speed up payment
- We physically remove mold — we don't just treat or kill it
- Ozone and hydroxyl odor removal — we eliminate odors at the source
- Pack out and storage available — your belongings handled with care
- One point of contact from mitigation through full rebuild
- Discreet and compassionate biohazard and trauma cleanup
- Commercial and residential — no job too small, no emergency too large
When disaster strikes, call the team Horry County trusts. Restoration 1 of Horry County — available 24/7
- Learn MoreAn Overactive Hurricane Season Requires Special Attention for Horry County Residents
This year, more and more homeowners are relying on storm recovery services in Horry County. As named storms increase in frequency and intensity, understanding the risks and taking precautions before and after the storm are important in protecting your health and your property.
- Learn MoreHow to Prevent Water Damage Caused by Your Horry County Home Hot Water Heater
Many of the appliances you rely on in your home each day are ticking time bombs when it comes to water damage. Many homeowners also don’t think much about their hot water heater. But hot water heaters eventually fail, and when they do, they can cause significant water damage. In some cases, you might wind up with flood damage, depending on the size of your water heater tank.
- Learn MoreWinterizing Your Home in Horry County
Winter is a magical time for many. For others, it is a period of problems. The ensuing snowfall, dropping temperatures, and ice-covered roads make for one emergency after another. This winter, regardless of where you call home, consider winterizing your home to prepare for severe weather.
- Learn MoreWhy North Myrtle Beach Businesses Need a Top-Rated Restoration and Cleaning Company
Running a business is already challenging enough without the need for commercial restoration and cleanup services. When you do find yourself in a predicament that requires such services, hiring only the best will suffice. You need a top-rated restoration company in North Myrtle Beach who understands water and fire damage or mold growth.
- Learn MoreTips For Homeowners That Need To File A Water Damage Insurance Claim
After enduring freezing temperatures in Horry County in March this year, most of us know and understand how typical water damage is for homeowners. Yup, extreme winter weather in South Carolina and around the country can result in snow and frost, leading to frozen and burst pipes. In fact, according to the Insurance Information Institute, about one in 50 homes file a water damage insurance claim every year.
- Learn MoreDoes My Homeowner’s Insurance Cover My Property Damage?
The sound of a leaky faucet can keep you up at night. So too, can the thought of whether or not that leaky faucet is something that is covered by your homeowner’s insurance.
- Learn MoreHow Your Home in Horry County Could Be Affected by Water Damage
Water damage is quite a common occurrence in residential homes throughout the country. Despite its prominence, water damage can escalate and worsen over time because many do not understand how it affects their property. Most homeowners are unprepared for water in their home. Despite what many may think, you should not handle water damage cleanup yourself. Nor should you attempt water damage restoration. The situation can quickly spin out of control. It is best to let an expert technician handle the mess for the best results.
- Learn MoreFive Reasons to Hire a Professional Water Damage Restoration Company in Horry County
When it comes to work around the home, we’re just like you: we’re always looking for opportunities to save money, and we typically consider a DIY method before calling in the professionals. But, when it comes to a serious challenge like water damage, it can prove to be much too large of a job to handle on your own. Water is not something to underestimate; doing so can mean additional expenses in the long run. The local team at Restoration 1 of Horry County has compiled five reasons why you should hire a professional water damage restoration company to tackle water damage in your property.
- Learn MoreMold Growth Could Be Triggering Your Allergies
Spring is a beautiful season, but for many it means the reawakening of allergies and day-to-day discomfort. People often conclude that pollen and other plant-based allergens are causing a reaction, but mold growth inside of your home could actually be the culprit. It’s important to know the symptoms of mold allergies, and what you can do to keep them at bay.
- Learn MoreIs Your Home in Horry County Prepared for a Natural Disaster?
Living near the ocean, residents of Horry County, South Carolina mentally prepare ourselves for the worst each hurricane season. We have to; the last thing we want is to be caught off guard by an approaching hurricane. The Atlantic hurricane season lasts from June 1 to November 30. In the Myrtle Beach area, we’ve encountered these natural disasters a number of times, with Hurricane Hugo in 1989, Hurricane Hazel in 1954, Hurricane Matthew in 2016, Hurricane Floyd in 1999, and Hurricane Charley in 2004. We also can’t forget Hurricane Florence in 2018, which caused flooding throughout Horry County. Because of our experience with previous hurricanes, we understand that preparation is key, and there’s no time like the present to brush up on how to best secure your property. If you’re asking yourself if your home in Horry County is prepared for a natural disaster, the Restoration 1 of Horry County team can help with a few tips.
- Learn MoreStorm Recovery – Safety Tips You Need to Know After the Bad Weather Passes
Too few homeowners take storms seriously. Few of us even take a moment each morning to check the weather unless we have sure plans for that day. If we notice a bit of rain, it’s likely we shrug off storm clouds and go on with our business. However, bad weather can make life difficult. Even a severe thunderstorm can turn far worse than expected, leading to wind damage, water damage, and perhaps hail damage, too. That’s a lot of damage around your home to contend with.
- Learn MoreTips & Tricks for Keeping Your Family Safe During and After a Flood
Every year, there are countless deaths caused by flooding. The most common cause of death or injury during a flood is when a vehicle drives through floodwaters. You never know how deep the water is or how strong the undercurrent is on such a roadway. It’s best not to take the risk.
- Learn MoreThe Common Causes of Mold in Your Horry County Home
Mold comes in all shapes, sizes, and colors imaginable. You might find a white patch growing in your garage, an orange film in the kitchen drain, or, even worse, a fuzzy black spot after serious water damage. Whatever the case, mold is no laughing matter. It’s a serious problem affecting countless Horry County homeowners throughout the year. Mold isn’t harmless, either.
- Learn MoreAn Overactive Hurricane Season Requires Special Attention for Horry County Residents
This year, more and more homeowners are relying on storm recovery services in Horry County. As named storms increase in frequency and intensity, understanding the risks and taking precautions before and after the storm are important in protecting your health and your property.
- Yes — mold can begin growing within 24 to 48 hours of water damage if moisture is not properly addressed. In the humid coastal climate of Myrtle Beach and Horry County, mold growth can happen even faster due to high ambient humidity levels. Once mold starts it can quickly colonize — spreading to surrounding materials, moving through wall cavities, and becoming significantly more difficult and expensive to remediate. What starts as a small affected area can become a whole room or whole floor problem within days. This is why fast water extraction and structural drying are critical — not just cleaning up visible water. If your home or business has experienced water damage, do not wait. The longer moisture sits, the greater the risk of mold developing behind walls, under flooring, and inside cavities where you cannot see it.
Yes — mold can begin growing within 24 to 48 hours of water damage if moisture is not properly addressed. In the humid coastal climate of Myrtle Beach and Horry County, mold growth can happen even faster due to high ambient humidity levels. Once mold starts it can quickly colonize — spreading to surrounding materials, moving through wall cavities, and becoming significantly more difficult and expensive to remediate. What starts as a small affected area can become a whole room or whole floor problem within days. This is why fast water extraction and structural drying are critical — not just cleaning up visible water. If your home or business has experienced water damage, do not wait. The longer moisture sits, the greater the risk of mold developing behind walls, under flooring, and inside cavities where you cannot see it.
- Not always — but often yes. Whether drywall needs to be replaced depends on how long it was wet, what category of water caused the damage, and whether mold has begun to grow. Category 1 clean water damage caught quickly may allow drywall to be dried in place. However Category 2 or Category 3 water damage, or any drywall that has been wet for more than 24 to 48 hours, typically needs to be removed and replaced. Our IICRC certified technicians use moisture meters and thermal imaging to determine exactly what can be saved and what needs to go — so you are not paying for unnecessary demolition or keeping materials that will cause problems later.
Not always — but often yes. Whether drywall needs to be replaced depends on how long it was wet, what category of water caused the damage, and whether mold has begun to grow. Category 1 clean water damage caught quickly may allow drywall to be dried in place. However Category 2 or Category 3 water damage, or any drywall that has been wet for more than 24 to 48 hours, typically needs to be removed and replaced. Our IICRC certified technicians use moisture meters and thermal imaging to determine exactly what can be saved and what needs to go — so you are not paying for unnecessary demolition or keeping materials that will cause problems later.
- First, stop the source of water if it is safe to do so — shut off the main water supply if a pipe has burst or an appliance has failed. Then call a professional restoration company immediately. While you wait, move valuables off the floor, avoid walking through standing water if it may be contaminated, and do not use electrical appliances in affected areas. Do not use a household fan or shop vac — these can spread contamination and are not effective for structural drying. Time is critical. Every hour moisture increases the risk of structural damage and mold growth. Restoration 1 of Horry County is on site as fast as possible, 24 hours a day, 7 days a week including holidays.
First, stop the source of water if it is safe to do so — shut off the main water supply if a pipe has burst or an appliance has failed. Then call a professional restoration company immediately. While you wait, move valuables off the floor, avoid walking through standing water if it may be contaminated, and do not use electrical appliances in affected areas. Do not use a household fan or shop vac — these can spread contamination and are not effective for structural drying. Time is critical. Every hour moisture increases the risk of structural damage and mold growth. Restoration 1 of Horry County is on site as fast as possible, 24 hours a day, 7 days a week including holidays.
- In most cases the padding cannot be saved once it is saturated. Padding is extremely porous and absorbs water like a sponge, making it nearly impossible to dry effectively. We always recommend removing the pad — even when the carpet itself may be salvageable. Attempting to dry padding in place almost always leads to mold growth underneath. The carpet may be able to be dried, cleaned, and reinstalled depending on the category of water and how quickly it is extracted, but padding should be removed and replaced in virtually every water damage situation. Our IICRC certified technicians will assess your carpet and give you an honest recommendation — we never remove more than necessary.
In most cases the padding cannot be saved once it is saturated. Padding is extremely porous and absorbs water like a sponge, making it nearly impossible to dry effectively. We always recommend removing the pad — even when the carpet itself may be salvageable. Attempting to dry padding in place almost always leads to mold growth underneath. The carpet may be able to be dried, cleaned, and reinstalled depending on the category of water and how quickly it is extracted, but padding should be removed and replaced in virtually every water damage situation. Our IICRC certified technicians will assess your carpet and give you an honest recommendation — we never remove more than necessary.
- Water damage is classified into three categories by the IICRC — the Institute of Inspection Cleaning and Restoration Certification — based on the level of contamination. Category 1 is clean water from a supply line, faucet, or appliance — the least hazardous. Category 2, also called grey water, contains some contamination and comes from sources like washing machine overflow, dishwasher leaks, or toilet overflow without solids. Category 3, also called black water, is highly contaminated and includes sewage backup, flooding from rivers or storm surge, and standing water that has been sitting long enough to grow bacteria. The category of water damage determines how materials are treated, what can be saved, and how the job is documented. As an IICRC certified firm with IICRC certified technicians, Restoration 1 of Horry County follows IICRC standards on every job to ensure proper handling, safety, and full documentation for your insurance claim.
Water damage is classified into three categories by the IICRC — the Institute of Inspection Cleaning and Restoration Certification — based on the level of contamination. Category 1 is clean water from a supply line, faucet, or appliance — the least hazardous. Category 2, also called grey water, contains some contamination and comes from sources like washing machine overflow, dishwasher leaks, or toilet overflow without solids. Category 3, also called black water, is highly contaminated and includes sewage backup, flooding from rivers or storm surge, and standing water that has been sitting long enough to grow bacteria. The category of water damage determines how materials are treated, what can be saved, and how the job is documented. As an IICRC certified firm with IICRC certified technicians, Restoration 1 of Horry County follows IICRC standards on every job to ensure proper handling, safety, and full documentation for your insurance claim.
- Yes — but only when used correctly with the right equipment and setup. Professional dehumidifiers used in restoration are far more powerful than rental or household units. When combined with air movers positioned strategically and sometimes with wall cavity drying systems, professional drying equipment can effectively remove moisture from inside wall cavities, subfloors, and other structural components. Our IICRC certified technicians take daily moisture readings to track drying progress and adjust equipment placement as needed — ensuring structures are completely dry before equipment is removed. We do not just drop equipment and disappear. We monitor until the job is done.
Yes — but only when used correctly with the right equipment and setup. Professional dehumidifiers used in restoration are far more powerful than rental or household units. When combined with air movers positioned strategically and sometimes with wall cavity drying systems, professional drying equipment can effectively remove moisture from inside wall cavities, subfloors, and other structural components. Our IICRC certified technicians take daily moisture readings to track drying progress and adjust equipment placement as needed — ensuring structures are completely dry before equipment is removed. We do not just drop equipment and disappear. We monitor until the job is done.
- In the vast majority of water damage situations — roughly 95% of the time — homeowners can stay in their home during the restoration process. Water damage restoration is typically contained to affected areas and does not prevent the rest of the home from being livable. Whether displacement is necessary depends on the extent of the damage rather than the category of water. If the damage requires gutting a kitchen, removing flooring throughout the entire home, or taking out cabinets and appliances, daily life can become difficult and temporary relocation may make more sense. At Restoration 1 of Horry County we try to maintain as much normalcy as possible — in some situations we can set up a temporary countertop and sink so a kitchen remains partially functional while work is being completed. When displacement is necessary your insurance policy may include Additional Living Expense coverage — also called ALE — which pays for temporary housing, meals, and other costs while your home is being restored. Fire damage is a different story — it almost always results in displacement and ALE coverage becoming necessary given the scope of work typically involved. Our team documents everything needed to support an ALE claim and works directly with your carrier to get you into temporary housing as quickly as possible.
In the vast majority of water damage situations — roughly 95% of the time — homeowners can stay in their home during the restoration process. Water damage restoration is typically contained to affected areas and does not prevent the rest of the home from being livable.
Whether displacement is necessary depends on the extent of the damage rather than the category of water. If the damage requires gutting a kitchen, removing flooring throughout the entire home, or taking out cabinets and appliances, daily life can become difficult and temporary relocation may make more sense. At Restoration 1 of Horry County we try to maintain as much normalcy as possible — in some situations we can set up a temporary countertop and sink so a kitchen remains partially functional while work is being completed.
When displacement is necessary your insurance policy may include Additional Living Expense coverage — also called ALE — which pays for temporary housing, meals, and other costs while your home is being restored. Fire damage is a different story — it almost always results in displacement and ALE coverage becoming necessary given the scope of work typically involved. Our team documents everything needed to support an ALE claim and works directly with your carrier to get you into temporary housing as quickly as possible.
- Hidden moisture is detected using a combination of professional tools including moisture meters, thermal imaging cameras, and penetrating probes. Moisture meters measure moisture content in building materials like drywall, wood, and concrete. Thermal imaging cameras detect temperature differences that indicate moisture behind walls and under floors without requiring destructive investigation. Penetrating probes allow us to check inside wall cavities and subfloor systems. This combination of tools allows our IICRC certified technicians to map the full extent of moisture damage — including areas that look dry but are not — so nothing is missed and nothing is left wet inside your walls.
Hidden moisture is detected using a combination of professional tools including moisture meters, thermal imaging cameras, and penetrating probes. Moisture meters measure moisture content in building materials like drywall, wood, and concrete. Thermal imaging cameras detect temperature differences that indicate moisture behind walls and under floors without requiring destructive investigation. Penetrating probes allow us to check inside wall cavities and subfloor systems. This combination of tools allows our IICRC certified technicians to map the full extent of moisture damage — including areas that look dry but are not — so nothing is missed and nothing is left wet inside your walls.
- Professional water damage drying involves multiple steps performed in sequence. First we extract all standing water using truck mounted or portable extraction equipment. Then non-salvageable materials like wet carpet, padding, and saturated drywall are removed to allow structural components to dry. Once all non-salvageable material has been removed we thoroughly clean the affected area to prevent any cross contamination and/or secondary damage. Air movers are positioned to create airflow across wet surfaces and dehumidifiers pull moisture out of the air to accelerate structural drying. Air Filtration Devices — also called AFDs — or air scrubbers are used throughout the process to capture and remove any contaminants that may be released into the air during demolition and drying, keeping the environment safe for occupants and workers. Moisture readings are taken daily to track drying progress and equipment is adjusted as needed. Antimicrobial treatments are applied to prevent mold growth during the drying process. Full documentation including daily moisture logs, psychrometric readings, and photos are maintained throughout for your insurance claim.
Professional water damage drying involves multiple steps performed in sequence. First we extract all standing water using truck mounted or portable extraction equipment. Then non-salvageable materials like wet carpet, padding, and saturated drywall are removed to allow structural components to dry. Once all non-salvageable material has been removed we thoroughly clean the affected area to prevent any cross contamination and/or secondary damage. Air movers are positioned to create airflow across wet surfaces and dehumidifiers pull moisture out of the air to accelerate structural drying. Air Filtration Devices — also called AFDs — or air scrubbers are used throughout the process to capture and remove any contaminants that may be released into the air during demolition and drying, keeping the environment safe for occupants and workers. Moisture readings are taken daily to track drying progress and equipment is adjusted as needed. Antimicrobial treatments are applied to prevent mold growth during the drying process. Full documentation including daily moisture logs, psychrometric readings, and photos are maintained throughout for your insurance claim.
- While South Carolina winters are mild, freezing temperatures do occur — and when they do, pipes in uninsulated areas like crawlspaces, exterior walls, attics and garages are vulnerable. To prevent frozen pipes: insulate exposed pipes in crawlspaces and unheated areas, keep your thermostat set no lower than 55 degrees even when away, open cabinet doors under sinks on exterior walls during cold snaps, and let faucets drip slightly during freezing temperatures. If you have a vacation home or rental property on the Grand Strand, make sure someone checks the property during cold weather events. Burst pipes from freezing are one of the most common water damage calls we receive in Horry County during winter months.
While South Carolina winters are mild, freezing temperatures do occur — and when they do, pipes in uninsulated areas like crawlspaces, exterior walls, attics and garages are vulnerable. To prevent frozen pipes: insulate exposed pipes in crawlspaces and unheated areas, keep your thermostat set no lower than 55 degrees even when away, open cabinet doors under sinks on exterior walls during cold snaps, and let faucets drip slightly during freezing temperatures. If you have a vacation home or rental property on the Grand Strand, make sure someone checks the property during cold weather events. Burst pipes from freezing are one of the most common water damage calls we receive in Horry County during winter months.
- If your water heater bursts, shut off the water supply to the unit immediately — there is typically a dedicated shut-off valve on the cold water inlet line at the top of the tank. If you cannot reach it safely, shut off the main water supply to the home. Turn off the power or gas to the unit. Then call Restoration 1 immediately — a burst water heater can release 40 to 80 gallons of water and cause significant damage to floors, walls, and cabinets in a short amount of time. Do not wait to see if it dries on its own. Restoration 1 of Horry County is on site as fast as possible, 24 hours a day, and handles everything from water extraction to full repairs.
If your water heater bursts, shut off the water supply to the unit immediately — there is typically a dedicated shut-off valve on the cold water inlet line at the top of the tank. If you cannot reach it safely, shut off the main water supply to the home. Turn off the power or gas to the unit. Then call Restoration 1 immediately — a burst water heater can release 40 to 80 gallons of water and cause significant damage to floors, walls, and cabinets in a short amount of time. Do not wait to see if it dries on its own. Restoration 1 of Horry County is on site as fast as possible, 24 hours a day, and handles everything from water extraction to full repairs.
- A restoration company responds to property damage caused by water, fire, mold, biohazards and other disasters — and returns the property to its pre-damage condition. This includes emergency response, water extraction, structural drying, removal of non-salvageable materials, mold remediation, odor removal, repairs, and full reconstruction if needed. A good restoration company also handles insurance documentation and works directly with your adjuster to support your claim. Restoration 1 of Horry County is a full service restoration company — we handle everything from the first emergency call through the final repair, with one point of contact throughout the entire process.
A restoration company responds to property damage caused by water, fire, mold, biohazards and other disasters — and returns the property to its pre-damage condition. This includes emergency response, water extraction, structural drying, removal of non-salvageable materials, mold remediation, odor removal, repairs, and full reconstruction if needed. A good restoration company also handles insurance documentation and works directly with your adjuster to support your claim. Restoration 1 of Horry County is a full service restoration company — we handle everything from the first emergency call through the final repair, with one point of contact throughout the entire process.
- Most water damage jobs require drying equipment for 3 to 5 days, though this varies depending on the extent of damage, the materials affected, and ambient conditions. Our IICRC certified technicians take moisture readings daily and use industry standard drying goals to determine when materials have reached acceptable moisture levels. Equipment is never removed until structures are verified dry — not just when a certain number of days have passed. Removing equipment too early is one of the most common causes of mold growth after water damage. We do not rush the drying process to save on equipment costs — we dry completely, document everything, and let the data drive the decision.
Most water damage jobs require drying equipment for 3 to 5 days, though this varies depending on the extent of damage, the materials affected, and ambient conditions. Our IICRC certified technicians take moisture readings daily and use industry standard drying goals to determine when materials have reached acceptable moisture levels. Equipment is never removed until structures are verified dry — not just when a certain number of days have passed. Removing equipment too early is one of the most common causes of mold growth after water damage. We do not rush the drying process to save on equipment costs — we dry completely, document everything, and let the data drive the decision.
- Yes — untreated water damage is one of the most costly mistakes a homeowner can make. Within 24 to 48 hours mold can begin growing. Within days structural materials like drywall, wood framing, and subfloor begin to deteriorate. Over time untreated moisture causes wood rot, compromises structural integrity, creates serious air quality problems, and can make a home uninhabitable. What starts as a relatively minor water damage event can become a major structural and health issue if not addressed quickly and properly. The cost of professional restoration is almost always far less than the cost of delayed action. If you have water damage in your Horry County home — call immediately.
Yes — untreated water damage is one of the most costly mistakes a homeowner can make. Within 24 to 48 hours mold can begin growing. Within days structural materials like drywall, wood framing, and subfloor begin to deteriorate. Over time untreated moisture causes wood rot, compromises structural integrity, creates serious air quality problems, and can make a home uninhabitable. What starts as a relatively minor water damage event can become a major structural and health issue if not addressed quickly and properly. The cost of professional restoration is almost always far less than the cost of delayed action. If you have water damage in your Horry County home — call immediately.
- We hear this occasionally and we understand the instinct to save money — especially when you are already dealing with the stress of a disaster. But water damage, mold, and fire restoration are not DIY projects, and the consequences of improper restoration can cost far more than the original job. Improper drying leads to mold. If moisture is left behind inside walls, under flooring, or in structural components, mold will grow — often without any visible signs until it has spread significantly. What started as a $3,000 water damage job can become a $15,000 mold remediation. Insurance requires proper documentation. If you plan to file an insurance claim, your carrier will require moisture logs, psychrometric readings, photos, and a documented scope of work following IICRC standards. A friend or handyman cannot provide this — and without it your claim may be denied. Improper mold remediation can make things worse. Disturbing mold without proper containment and air filtration spreads spores throughout the home, potentially turning a contained problem into a whole house issue. At Restoration 1 of Horry County we provide a free water damage assessment with no obligation. We will tell you honestly what needs to be done and why. Our pricing reflects IICRC certified technicians, professional equipment, proper documentation, and work that is done right the first time.
We hear this occasionally and we understand the instinct to save money — especially when you are already dealing with the stress of a disaster. But water damage, mold, and fire restoration are not DIY projects, and the consequences of improper restoration can cost far more than the original job.
Improper drying leads to mold. If moisture is left behind inside walls, under flooring, or in structural components, mold will grow — often without any visible signs until it has spread significantly. What started as a $3,000 water damage job can become a $15,000 mold remediation.
Insurance requires proper documentation. If you plan to file an insurance claim, your carrier will require moisture logs, psychrometric readings, photos, and a documented scope of work following IICRC standards. A friend or handyman cannot provide this — and without it your claim may be denied.
Improper mold remediation can make things worse. Disturbing mold without proper containment and air filtration spreads spores throughout the home, potentially turning a contained problem into a whole house issue.
At Restoration 1 of Horry County we provide a free water damage assessment with no obligation. We will tell you honestly what needs to be done and why. Our pricing reflects IICRC certified technicians, professional equipment, proper documentation, and work that is done right the first time.