5 min read

How To Troubleshoot Your Sump Pump

If you’re a homeowner with a sump pump, you know the peace of mind that comes with having this flood-preventing device. However, the sense of security can quickly become worrisome when it fails. It’s crucial that you know how to find the issue with your equipment to prevent water damage and maintain a dry and safe basement or crawl space. 

Here are eight sump pump troubleshooting methods that can be used to catch issues with your equipment and restore your home’s defense against water damage

1. Check the Power Supply 

Firstly, check to see if your sump pump is plugged in. This might seem obvious, but this common oversight often leads to preventable indoor flooding emergencies. It helps to remember that sometimes, troubleshooting sump pump problems is as simple as reestablishing the power supply. 

Tug on the plug gently to ensure it’s securely connected to the outlet. If the pump is plugged in but still not running, head to your electrical panel. A tripped circuit breaker could be cutting off power to the pump. Make your way to your breaker panel and look for any switches in the off position. Flip them back on to restore power to your pump. 

2. Examine the Float Switch

The float switch is a crucial component that turns the pump on and off in response to the water level. However, this trigger can sometimes become stuck. Clear away any material or obstruction preventing the float from moving freely. This simple step can often get your sump pump running again. 

You may also opt to lift the float manually to see if it activates the pump. If it doesn’t turn on, the switch may be faulty and need replacement. 

3. Inspect the Sump Pit 

Over time, your sump pit can collect debris that impairs the pump’s function. Ensure your sump pump troubleshooting checklist includes inspecting this basin for leaves, stones, or other materials that could block the pump’s intake.

Unplug the pump and wear durable gloves before cleaning the pit to prevent electrical hazards. A solution as simple as removing obstructions may restore your sump’s performance. 

4. Test the Check Valve 

The check valve is a one-way gate preventing water from flowing back into the sump pit after the pump ejects it. If it’s not working correctly, water will simply cycle back into the pit and cause the pump to run non-stop.

Follow these steps to determine if there’s any issue with your check valve: 

  • Locate the check valve: Usually, it’s installed on the discharge line near the pump. 
  • Listen for a click: Run the pump by pouring water into the pit until the pump activates. You should hear a distinct “click” as the valve closes when the pump turns off. 
  • Perform a visual inspection: If there’s no sound or you suspect the backflow of water, inspect the valve for any blockages or damage. Replace it if necessary. 

5. Monitor the Discharge Line 

Your sump pump discharges the water through a line that should extend away from your foundation. Ensure proper functioning with these sump pump troubleshooting tips: 

  • Inspect the discharge line and ensure it is unobstructed by debris, ice, or dirt. 
  • Inspect for damage. Cracks or holes in the line can cause leaks and reduce the efficiency of your pump. 
  • Perform an annual checkup, preferably before the rainy season, to ensure your discharge line is ready to handle water. 

6. Conduct a Manual Test 

A manual test helps you confirm if your pump still works as intended. Fortunately, it’s also straightforward to do.

Begin by slowly filling the sump pit with water until the float switch rises and triggers the pump. Next, check if your unit activates at the correct water levels. You must also observe if it’s effectively pumping out water. If the pump doesn’t start, this could indicate a malfunction with the float switch or the pump itself. 

In order to avoid devastating water damage when you least expect it, it’s a good idea to test your sump pump manually every few months, especially before seasons with higher rainfall or snow melting periods.  

Schedule Regular Sump Pump Cleanup and Maintenance Today and Safeguard Your Home

Troubleshooting sump pump problems and fixing any issues with your equipment can be difficult to do on your own. If you’ve tried these methods to no avail or simply have no time or energy to do it yourself, Restoration 1 of Cary is here to help.

Our team of experts can handle your sump pump cleanup and maintenance needs so you can have peace of mind knowing your home is safe from water damage. It’s best not to wait until it’s too late – remember, prompt preventive maintenance can save you time and hassle in the long run. Call us at 847-558-1017 to schedule your sump pump cleanup and maintenance today.