About Restoration 1 of Greater Charlotte

Southern charm in a beautiful city. What more could you ask for? As owners of Restoration 1 of Greater Charlotte, it is this pride in serving our community that we take seriously day in and day out. We know the traumatic impact water, mold, or fire loss can have on your home or business. Let us be your first call to recovery. We provide services for residential and commercial buildings. No job is too big or too small.

Let our highly trained and professional technicians get your property back to normal. We work with all insurances and are licensed and independent. We are open 24/7 to handle any water, mold, or fire job. Don’t forget about your local Restoration 1 of Greater Charlotte company to help you in your time of need!

Meet Our Team

Our team brings together over 144 years of combined experience in the restoration industry, delivering a depth of knowledge and expertise our customers can rely on. United by a shared commitment to excellence, we pride ourselves on responding quickly, working efficiently, and providing high-quality service during some of life’s most challenging situations.

We understand the stress that comes with water, fire, and property damage, and our team is dedicated to guiding customers through every step of the restoration process with professionalism, compassion, and care. From initial response to final restoration, we are here to help you recover with confidence.

Ron Jones, President and Founder

Ron Jones is the President and founder of the company, bringing over 20 years of experience in the IT field and a strong commitment to innovation and service. A proud veteran, Ron opened the business nine years ago with a vision to deliver exceptional restoration services backed by integrity, discipline, and cutting-edge technology.

With a focus on continuous education and leveraging the latest technological advancements, Ron is dedicated to enhancing the customer experience at every stage. His leadership ensures the team remains forward-thinking, responsive, and equipped to provide reliable, high-quality service when customers need it most.

Jake Crouch, Mitigation Manager

Jake Crouch is the Mitigation Manager with 9 years of experience in the restoration industry. He is passionate about helping customers during times of crisis and values the opportunity to provide relief and support while helping restore their properties and peace of mind. Jake enjoys meeting people from all walks of life and takes pride in making a positive impact during challenging situations. 

Brittany Sides, Office Manager

Brittany Sides is the Office Manager and brings 12 years of experience in the restoration industry to the team. She thrives in the fast-paced, problem-solving environment restoration provides and is passionate about helping customers through challenging situations with structure, support, and care. Brittany’s operational mindset and people-centered approach help ensure projects run smoothly while delivering a positive customer experience during stressful times. 

Thomas Charlton, Construction Manager 

Thomas Charlton is the Construction Manager and brings 25 years of experience in the restoration and construction industry to the team. He enjoys meeting new people and takes pride in helping restore damaged properties and guiding customers through the rebuilding process with professionalism and care.

In addition to his restoration experience, Thomas has over 15 years of service as a Law Enforcement officer and also served one tour in Afghanistan as a military contractor. His dedication, leadership, and commitment to serving others are reflected in every aspect of his work.