Restoration 1 of Greater Charlotte
Restoration 1 offers Water Damage, Fire Damage, and Mold Remediation Services. Proudly Serving Greater Charlotte and Surrounding Areas.
Our Certified Technicians work with ALL insurance carriers
By their very definition, disasters cause unprecedented damage that you can never fully prepare for. During these difficult times, it is essential to focus on what really matters – your family and loved ones. Fixing your home and business should be the least of your worries.
At Restoration 1 of Greater Charlotte, our fully trained and licensed restoration specialists are ready to help. They work efficiently and quickly so that you can get your life back. We understand the devastation fires, flooding, mold, and other disasters can cause. Our crew works tirelessly to make sure that your home and business are protected and are available 24/7.
Providing services from Indian Trail to Concord, Huntersville, and Winston-Salem, our team of experts is ready to tackle everything from a flooded basement to a smoke-damaged garage.
Ready to get back on your feet? For Restoration Experts in Charlotte, call (704) 766-8182 to Request Service.
- Available 24 hours a day, 7 days a week
- Fast Service, Transparent Pricing
- 100% Success Guaranteed
- Our Certified Technicians Work With ALL Insurance
Restoration 1 of Greater Charlotte
SMS Privacy Policy
Communication Via SMS and Mobile Messaging
By providing your mobile phone number to Restoration 1 of Greater Charlotte ("Company," "we," "our," or "us"), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls related to your use of our services, scheduled appointments, project updates, emergency service communications, account notifications, customer support, billing notifications, and other service-related updates. These communications may be sent using automated technology or manual dialing systems.
Message frequency may vary based on your interaction with Restoration 1 of Greater Charlotte. Standard message and data rates may apply. Please contact your mobile carrier for details.
Opting Out
You may opt out of receiving SMS messages from Restoration 1 of Greater Charlotte at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive one final confirmation message confirming your opt-out status. You will no longer receive text messages unless you opt in again.
You may also request removal by contacting us directly:
Restoration 1 of Greater Charlotte
704.755.8182
Use and Protection of Mobile Information
Your mobile number and SMS opt-in information will never be sold, rented, or shared with third parties for marketing purposes. We use your information solely for communications related to the services you have requested and in accordance with this Privacy Policy.
Consent and Acceptable Use
By providing your mobile phone number, you agree to receive communications from Restoration 1 of Greater Charlotte as described above. Use of our messaging services is also governed by the Acceptable Use Policy below.
SMS Acceptable Use Policy
This Acceptable Use Policy ("Policy") outlines the rules governing the use of messaging and communication services provided by Restoration 1 of Greater Charlotte.
By using our messaging services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of messaging access.
Consent Requirements
We obtain express consent before sending SMS or MMS messages. Consent may include:
- A clear affirmative opt-in through a web form, intake form, service agreement, or other written authorization
- Disclosure of the types and frequency of messages
- Access to this Privacy Policy and Acceptable Use Policy
Sample Opt-In Language
"By submitting this form, you consent to receive text messages from Restoration 1 of Greater Charlotte regarding appointments, project updates, and customer service communications. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase."
Revocation of Consent (Opt-Out)
Customers may revoke consent at any time by replying STOP, UNSUBSCRIBE, or CANCEL. One final confirmation message may be sent. No additional SMS communications will be sent unless consent is provided again.
Identification
All outbound text messages will clearly identify Restoration 1 of Greater Charlotte as the sender unless the message is part of an ongoing conversation initiated by the customer.
Message Content Restrictions
We do not use messaging services for spam, purchased phone lists, fraudulent messaging, illegal content, harassment, or malicious communications.
SMS Terms & Conditions
Types of Messages You May Receive
- Appointment reminders
- Emergency service updates
- Water, fire, mold, or reconstruction project updates
- Billing and account notifications
- Customer support communications
- Marketing or promotional messages only where separately consented to
Message Frequency
Message frequency varies based on services requested but generally will not exceed 15 messages per month unless necessary for active emergency restoration projects.
Message and Data Rates
Standard message and data rates may apply.
Opt-Out Instructions
Reply STOP at any time to unsubscribe from SMS communications.
Customer Support
Text HELP for assistance or contact:
Restoration 1 of Greater Charlotte
704.755.8182