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Water Extraction & Drying

Multiple complex systems are feeding into your home and these keep everything running smoothly. Your water supply lines are one such system. Unfortunately, it's tough to foresee a water damage emergency. It might be the middle of the night when a pipe in the ceiling bursts. The resulting damage will spread and worsen before you wake up in the morning. If you're lucky enough to notice the problem right when it occurs, call Restoration 1 immediately for water removal services. We know how most home or business owners struggle with the mess that water damage can leave behind. With one phone call, we offer 24-hour emergency water extraction and drying for any situation.

At Restoration 1, we have created a clear and easy to follow process for handling burst pipes, frozen pipes, flood, or storm damage, along with any appliance leaks you may have. To guarantee the results you're after, we utilize the most advanced restoration equipment for water extraction. When it comes to water removal services, we use pumps, wet vacuums, and other key pieces of equipment to get the job done right.

Pack-Out Services

Depending on your water disaster, there could be a few inches of water sitting on the floor. Your possessions are at risk. We pair our drying and water extraction services with pack-out services to ensure your prized possessions are safe and secure. Restoration 1's certified technicians will help determine what is salvageable, what must be thrown away, and what we can restore for you. We'll then move it all out. To resolve the problem, water extraction and drying from a trusted source is the only solution.

Get Back On Track After Water Damage

Having water invade your home or business is not something to take lightly. Whether you face a large amount of water from a flood or a burst pipe under the kitchen sink, time is of the essence. If left untreated, water moisture will penetrate your flooring, drywalls, ceilings, and even concrete, causing a bigger effort and expense to correct. Rest assured, Restoration 1 will be your one and only call. We will properly assess the situation, give you clear guidance, and start the process of getting your property and life back on track.

Types Of Water Damage

The type of restoration that you will require is based on the category of water damage. This is discussed here:

Category 1 is an easier process than a Category 3 water damage situation. For Categories 2 and 3 you will need a "remediation" phase to be completed before you can start the "drying" phase. This is due to the contaminants in the area that you are restoring. Contaminants are basically undesirable substances in the environment you are restoring. These contaminants could also cause adverse health conditions.

Generally, a contaminated environment is caused by:

  • Water Categories 2 or 3
  • Mold Categories 2 or 3
  • Crime Scene or Trauma (blood for example)
  • Hazardous material

A big concern for the homeowner is having contaminates carried into areas that were not affected initially. Your local Restoration 1 owner is trained in procedures to alleviate the need for this concern. This is usually done by isolating contaminated areas, erecting closures to contain the contaminated areas, and ensuring all the trained technicians follow good procedures. For more information on containment, you can view the technical content in the mold section here. The containment setup for mold and water are the same.

Once the area is contained, your Restoration 1 technician will move towards the water extraction phase. This could include but is not limited to the removal of any debris, solid waste, silt, etc. The professional HEPA vacuum systems used by our technicians ensure that the contaminated material is not aerosolized into other areas of the home or business.

Once your Restoration 1 local team has completed the remediation of the area, they will then begin the drying process. The controlling of humidity is critical at this step. This is the main reason why handling drying yourself is not the best approach. You need a restoration professional that knows about moisture migration and eliminates the concern of mold occurring in the future. Another thing a typical homeowner may not know to do is to check for pockets of saturation. This is done by using a moisture detector and looking in areas that do not appear to be affected when, in truth, they have moisture inside. Flooring, walls, and staircases are good examples. These areas need to be opened up with the contaminated parts removed; the area that is left is then cleaned and decontaminated as needed.

At your local Restoration 1 company, they use the following equipment to remove liquid water:

  • Pumps
  • Extraction units
  • Extraction tools, such as:
    - Light Wands
    - Hard Surface Wands
    - Weighted Drag Tool
    - Stationary Tool
    - Self Propelled Tools

Once your Restoration 1 team has completed the remediation of the area, they are ready to begin the drying phase. There are three types of drying systems that restorers, like those at your local Restoration 1 local company, are trained to use.

These are listed with explanations below:

Open Drying System:

This is the use of outside air being brought in to reduce the amount of humidity that you have inside or to remove water vapor. The good thing about this approach is that it is always easy to then convert it over to a Closed Drying System should outdoor weather conditions change during the duration of the job.

Closed Drying System:

The benefits of a Closed Drying System is it allows the Restoration 1 technician the most control over the drying area and process. With the isolation of the area from the outside or even the rest of a building, it allows for more security measures and allows you to install the necessary dehumidification equipment. You can also use existing HVAC systems to help with this process. If the outdoor humidity level is high, this is also the recommended approach by Restoration 1 professionals.

Combination Drying System:

This approach is best used at the beginning of the job, as this is when the humidity levels indoor are at their highest. Also, you can use the Outdoor Drying Process while you are getting ready to remediate the inside. This means while you are removing any debris and doing initial cleaning.

In conclusion, you can see how critical time is to ensure your home is not only dried out correctly, but there is no chance of mold developing. By hiring an expert early on in the process, you are protecting your family and valuables from future issues. Our team at Restoration I knows how you feel, and we are here to help! You can contact us anytime 24/7, and we will immediately address your concerns in a clear, concise manner with a plan to move forward and give you peace of mind.

Water Extraction Drying Experts

Your local Restoration 1 technician has a complete understanding of how moisture accumulates in buildings. This knowledge is critical to handle water extraction services and drying successfully. Our team is professionally trained and certified by the Institute of Inspection, Cleaning & Restoration Certification (IICRC). With locations around the country, we can quickly mobilize a team to help you restore your home or business to pre-damage conditions. We are available 24 hours a day, 7 days a week for water extraction. When your home or business is facing a shutdown due to water damage, we'll be there to help you get things dry and get your life back on track. There is no substitute for professional restoration experts.

Services vary by Location. Contact your local Restoration 1 for more details.

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We Work With All Insurances

We have experience working with all insurance companies and can help you file a claim correctly, no matter where you are located.


Our technicians are trained in correct extraction methods; we don’t want mold to be your next issue.

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