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Water Damage Restoration & Cleanup Services

Nothing wreaks more havoc on your property than water damage, especially if you don't act fast. The reason water restoration should be considered an emergency is, depending on the source, water damage can also become a health hazard and lead to mold problems. Water damage can also come from appliance failure, washing machine or dishwasher overflows and toilet overflows. And, if this isn't enough to worry about, water damage also shrinks leather, warps wood, damages carpet, and causes other serious issues. Immediate water cleanup is crucial in preventing water damage from further destroying your property.

At Restoration 1, we understand that you need to get your life back to normal as quickly as possible. Our straightforward process will put your mind at ease, as we will clearly explain our water restoration and cleanup plan – you will have no unknowns to worry about. So after you are faced with a storm, a burst pipe, or another disaster that results in flooding, give us a call. We will step in to mitigate, prevent, or repair any damage efficiently.

Certified Water Restoration Experts

At Restoration 1, we are water restoration experts. Our team members have been trained and are certified by the IICRC – the Institute of Inspection, Cleaning and Restoration Certification. When you hire Restoration 1 to perform any water removal services, you're hiring qualified experts with an ability to determine issues and make educated assessments of the remediation efforts that your property needs. Our team knows to follow all federal, state, and local regulations; they also follow the IICRC guidelines and processes for water cleanup.

Once our team arrives, we can handle the more challenging water removal tasks. Mitigating water damage requires trained specialists who know how to address all potential consequences and repercussions. Our crew not only knows how to fix the damage, but they also know where to look for potential problems.

What is Water Damage?

Water damage is the intrusion of excess water. The water begins to break down and damage your property's materials and causes wood to rot, steel to rust, and mold to grow. There are three different categories of water contamination. Our highly trained technicians have a complete understanding of all three categories and how best to tackle and restore each. This in-depth knowledge is critical in handling water removal successfully. For those customers who are interested in the more technical details of water damage, we have listed some points below.

The 3 Types of Contaminated Water

Category 1:

This category carries with it a low risk of contamination. Examples of this type of category include, but are not limited to:

  • Broken water lines
  • Tub overflows
  • Sink overflows
  • Melting snow or ice

For Category 1, we do not need to set up barriers to protect other areas of your home or property. However, there is always the potential for a Category 1 to deteriorate into a Category 2 or 3 if left untreated. A telltale sign that your water issue has migrated into the next category is if there is a foul odor present. This is why it's of the utmost importance that a property owner contact the professionals as soon as possible.

Category 2:

This category moves into the "contamination" phase of a water emergency. This could also include sickness if the business owner or customers come into contact with the water source. These include but are not limited to:

  • Dishwasher overflow
  • Washing machine overflow
  • Toilet overflow
  • Water heater drain pan overflow

Category 3:

This category moves into severely contaminated water. This can be extremely dangerous and toxic to both humans and animals. These include but are not limited to:

  • Sewage
  • Flooding from rainwater or seawater
  • Rising waters from rivers or streams
  • Weather-related water issues such as hurricanes or tropical storms

Categories 2 and 3 will need a contamination barrier set up before work can begin. Our technicians will also be dressed in protective clothing.

When assessing the water damage to your property, one of the technician's first steps is to determine not only the category of water damage but all the classes of water intrusion. Here we will look at humidity and how it affects the drying process. To do this, we determine the amount and, therefore, the class of water intrusion.

Class 1

This is generally a small area of your home in relation to the total square footage of the area. Class 1 has a low evaporation property based on the type of material that's been affected.

Class 2

This is a larger area of your home or property (up to 40%) and again has a low evaporation property based on the type of material that has been affected.

Class 3

In this category, we are looking at a significant amount of water damage (well over 40%) which also has low evaporation properties.

Class 4

Unfortunately this would be the worst-case situation for a home or business owner. Class 4 means significant water damage covering a vast area. An example of this would be a flood where your first floor is under a foot of water and debris. You can expect longer water cleanup and drying times with this type of water intrusion.

The Equipment We Use:

  • Air movers
  • Hygrometers
  • Thermal imaging cameras
  • Dehumidifiers
  • Air scrubbers
  • Moisture detectors
  • Gas detectors
  • And many more!

The 4 Mechanisms of Moisture Movement

Another crucial area that our technicians are trained on is the four mechanisms of moisture movement. Your water restoration company must understand these four mechanisms so that they can adequately devise an effective drying plan for your situation. The four ways that moisture can flow includes:

  1. Liquid Flow: This causes the most amount of moisture to enter an area in the shortest amount of time. Some examples of this are:
    • Broken main water supply
    • Rain
    • Melting snow
    • Overflowing large appliances
  2. Air Transport: This is when the movement of air will carry the moisture through openings.
  3. Vapor Diffusion: In this situation, moisture will move in a way to try and equalize pressure. Water vapor pressure will then cause moisture to move through airspaces. This could be in a room or voids within certain materials.
  4. Capillary Suction: This is the absorption of water through capillary walls. Examples include concrete or wood, to name a few.

We want to keep you informed with every step of the water mitigation process. Our team will share what Category, Class, and Mechanism your property faces. We take pride in clearly communicating every step needed to get your home back to normal. Let us guide you through the complete water restoration process from start to finish.

The Water Damage Experts

At Restoration 1, we use only the current equipment and approved processes for resolving your water damage. Our technicians hold the highest certification in our industry. This, along with continuing education, a clear process with step by step guidance and thorough documentation, allows you to sit back and let us bring your home back to normal after experiencing water damage. Give us a call, and we can come out to you immediately for an assessment, we are available 24/7. You don't have to face a water disaster on your own.

Services vary by Location. Contact your local Restoration 1 for more details.

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We Work With All Insurances

We have experience working with all insurance companies and can help you file a claim correctly, no matter where you are located.


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