FREQUENTLY ASKED QUESTIONS

• Is water damage an emergency?

  
  Yes, water damage is an emergency. Whether due to a burst pipe, appliance overflow, sewage backup, or flood, it can lead to electrical hazards, compromise structural integrity, and promote mold growth the longer it’s left unaddressed.

• What should I do immediately after discovering water damage?

  
  Stop the source of water if possible, turn off electricity in affected areas, and contact a professional restoration service as soon as possible. More importantly, document the damage with photos and videos for insurance purposes.

• How much time does it take before water damage becomes noticeable?

  
  Water damage can become noticeable within minutes to days, depending on the source and extent of the water intrusion and the affected materials. Signs like water spots, swelling materials, and odors can appear rapidly, especially on porous surfaces.

• How fast does mold develop after water damage?

  
  Mold can develop within 72 hours after water damage and continue spreading if the ideal conditions are present. Swiftly addressing water damage is essential in preventing widespread contamination.

• Can eliminating moisture kill mold?

  
  Eliminating moisture can halt mold growth since it requires damp conditions. However, it does not necessarily kill existing mold. Proper mold remediation is needed to eliminate mold from its source.

• What is the biggest concern with water damage?

  
  The biggest concern with water damage is its potential to cause structural damage and health problems. Continuous exposure to water can weaken structures while promoting mold and bacteria growth, posing severe health risks.

• How long can furniture remain in water before getting damaged beyond repair?

  
  Wooden and upholstered furniture can absorb water quickly, so they may be damaged beyond repair if left in water for days. Remove furniture from water as soon as possible, ideally within the first 24 hours, for the best chances of restoration.

• Can a water restoration team help me restore personal Items damaged by water?

  
  Yes, teams like Restoration 1 can help restore your personal items using specialized cleaning and restoration techniques. We also offer contents pack out and storage services to take care of your other possessions not affected by water and return them to you once your home is back to normal.

• How much time does it take before water starts impacting a foundation’s integrity?

  
  Water can start affecting a foundation’s integrity quickly, especially with prolonged exposure. For example, flooding, or rapid snowmelt can produce a sudden influx of water and saturate the soil, leading to increased stress on the foundation and causing immediate damage.

• Is it safe to stay in my property during the water removal and restoration process?

  
  Staying in a water-damaged property during restoration is generally not advisable as the environment may be unsafe. Your restoration professionals can assess the situation and advise if temporary relocation is necessary.

• Will my homeowners insurance cover water damage?

  
  Homeowners insurance typically covers water damage from sudden and accidental events, like a burst pipe. However, it often excludes damage from unresolved maintenance issues or flooding.

• What is the difference between remediation vs. mitigation?

  
  Mitigation involves immediate actions to prevent further damage, such as extraction and drying. Remediation, on the other hand, is the comprehensive process of addressing the problem and returning the property to its pre-damage condition.

• Can I handle water cleanup and damage repair, or do I need a professional?

  
  Small, contained areas might be manageable with DIY methods. However, extensive water damage requires professional intervention, especially in cases involving category 2 or 3 water.

• How can I find a reliable water damage restoration service?

  
  It’s best to choose a licensed and insured team with certifications in water damage restoration. Looking for a company with 24/7 rapid response and a customer-focused approach can also lead to you a team with the dedication to help you get your property back to normal.