Water Damage Restoration in the Triad

Water damage spreads faster than most people expect. A pipe fails, an appliance leaks, a storm pushes water through your foundation, and within hours, moisture is inside your walls, under your flooring, and into structural materials you cannot see. Restoration 1 of the Triad responds 24/7 across Greensboro, Winston-Salem, High Point, and the surrounding Triad area. We handle everything from emergency extraction through full reconstruction, in-house, with one team. Veteran-owned, locally operated, and built for this community. If water damage has hit your home or business, call now.

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  • Our Certified Technicians Work With ALL Insurance

What Happens When Water Damage Goes Untreated

Untreated water damage does not stay contained. It moves through walls, under flooring, and into framing, subfloor, and insulation before the surface ever looks that bad. Within 24 to 48 hours, structural materials begin to break down, and mold conditions are met. The Triad's older housing stock, widespread crawl space foundations, and seasonal storm patterns make this a consistent reality for homeowners across Greensboro, Winston-Salem, and High Point. What looks manageable on day one can require significant reconstruction by day three.

How we respond depends on the type of water involved. Category 1 is clean water from a supply line or rain. Category 2 contains contaminants from appliance overflow or sump failure. Category 3 is highly contaminated water from sewage backups or exterior flooding. The category determines which materials can be dried and saved, which must be removed, and what safety protocols our team follows. We identify this on arrival, so the right approach is in place from the first hour.

Restoration 1 technician using a moisture meter in a home.

Our Water Damage Repair Process

Emergency Water Extraction

The moment our team arrives, extraction begins immediately. We use commercial-grade equipment to pull standing water from floors, carpets, and subfloor materials. Speed limits moisture migration into walls and structural components. We document every affected area from the start, building a damage record that supports your insurance claim and clearly shows your adjuster what occurred.

Structural Drying with Applied Structural Drying (ASD)

Extraction removes standing water. Applied Structural Drying removes what extraction cannot reach. Our technicians use industrial air movers and commercial dehumidifiers to target moisture inside walls, flooring cavities, and structural materials, taking calibrated readings daily and adjusting equipment placement based on actual data. This precision approach allows us to dry materials in place wherever conditions allow, avoiding unnecessary tear-out and keeping reconstruction costs down. It is especially important in Triad-area homes with crawl space foundations, where trapped moisture beneath the living space is a leading cause of long-term structural damage and mold growth.

Damage Assessment, Documentation, and Reconstruction

As drying progresses, we assess every affected material to determine what can be saved and what cannot. Contaminated materials that absorbed Category 2 or Category 3 water require controlled removal and proper disposal. We walk you through every finding before anything is removed, so there are no surprises about scope or cost. When reconstruction is needed, our in-house team handles it directly. Our same company that responded to your call replaces drywall, flooring, insulation, and finishes, and returns every affected room to pre-damage condition. Residential and commercial properties alike. You are not handed off.

Restoration 1 technician using a moisture meter against a wall in a home with a dehumidifer behind him in the distance.

We Work Directly With Your Insurance Adjuster

From the moment we arrive, we document all damage and the complete scope of work,  the level of detail adjusters need to move a claim forward. All damage is documented with photos, moisture maps, and detailed scope reports formatted for your insurance adjuster. We communicate directly with your insurance company throughout the process, answer their questions, and work to reduce friction at every stage. We've handled hundreds of claims across the Triad. We know how the process works and how to keep it moving. Our documentation is designed to reduce back-and-forth and resolve your claim as efficiently as possible.

A Restoration Company That Gets Things Back To Normal

A Restoration Company That Gets Things Back to Normal
A Restoration Company That Gets Things Back to Normal
(336) 515-6649
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