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Finding Purpose After Service: Our Owner’s Story on the Restoration Today Podcast

January 11, 2026

This Veterans Day, our owner, Chris Kushmaul, was invited to share his story on the Restoration Today podcast highlighting his journey from U.S. Army infantry officer to the owner of Restoration 1 of Metro Detroit. The episode explores how military discipline, teamwork, and mission-first leadership shaped the way he serves homeowners and businesses across Southeast Michigan today.

You can watch or listen to the full episode here.

A Veteran’s Path to Restoration

Chris enlisted in the Army right out of high school and went on to serve in Desert Storm, earn his commission through ROTC at the University of Michigan, and deploy with the 82nd Airborne Division in Kosovo. After completing his service, he spent nearly two decades in the corporate world working in leadership and process improvement roles.

In 2018, he made the leap into business ownership purchasing a Restoration 1 franchise and bringing his structured, mission-driven approach to the restoration industry.

What drew him to Restoration 1?

  • A culture built on transparency and teamwork
  • A focus on serving homeowners and business owners directly
  • A network of supportive franchise owners nationwide

Calm Leadership in the Middle of a Crisis

Restoration work often begins with an emergency: a flooded basement, a sewage backup, a fire, or unexpected mold growth. As Chris says in the podcast, homeowners are inviting strangers into their home at one of the most stressful moments they’ll face.

His military background taught him to lead with strength and calm two qualities customers feel immediately when our team arrives. We explain the plan step-by-step, stabilize the situation, and get to work restoring the property with professionalism and care.

That steady presence is a big reason Restoration 1 of Metro Detroit has earned strong reviews and trust throughout the community.

A Veteran-Led Team Serving Metro Detroit

Chris isn’t the only veteran here his business partner, Gabe, also served with him in the 82nd Airborne. Today, they continue to build a culture rooted in camaraderie, integrity, and service.

Their commitment includes:

  • Actively hiring and supporting veterans entering civilian careers
  • Providing industry-leading training and IICRC certifications
  • Ensuring our team is IICRC-certified through industry-leading training
  • Building a team that shows up professional, prepared, and on time
  • Earning the Department of Labor’s HIRE Vets recognition four years running

For many veterans, restoration work offers the same sense of purpose and teamwork they valued in the military and our company aims to be a place where that continues.

Advocacy Beyond the Job Site

In the episode, Chris also shares details about a recent trip to Washington, DC, where he met with Michigan legislators to discuss the American Franchising Act. As part of the International Franchise Association’s VetFran group, he helped represent both Restoration 1 and veteran franchise owners nationwide.

This advocacy reinforces something central to who Chris is: Service doesn’t end when the uniform comes off.

Listen to the Episode & Connect With Us

We’re proud to have Chris’s story featured on the Restoration Today podcast and grateful for the chance to highlight veterans in the restoration industry.

Watch or listen to the full episode to hear Chris's complete story.

Call our team 24/7 if you need emergency restoration help in Metro Detroit.

If you're a veteran interested in joining our team, we invite you to connect with us.

Restoration 1 of Metro Detroit is here to restore your property and support our community with the discipline, integrity, and calm leadership that started long before this business began.

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